I too purchased Vault Automation on September 19 and it worked for only two days. A couple of days ago, I placed a ticket and the next day it was fixed. I do not know if they were the ones who fixed it, but I would like to thank Mime and Tripod for responding quickly.
I doubt that we will we be refunded or our remaining days extended, but its not like it was real money and there is nothing else to do with it anyway. Although 6,000.00 LewdCoins is too high.
I do have a question for you. Like you, my levels are not displayed. (I have P1, P2, P3, P4, and P5.) Now though I can't find my levels in my account anymore, let alone change the display options. I was just curious if you could see yours on your account.